# Privacy Policy – FinPick Digital
At FinPick Digital, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our WhatsApp Business API services, website, and related support.
1. Information We Collect
We may collect:
* Name, business name, email address, and phone number
* Billing and payment information
* WhatsApp Business account details
* Business verification documents required for onboarding
* Communication records with our support team
* Technical information required to provide our services
2. How We Use Your Information
We use your information to:
* Onboard and activate your WhatsApp Business API account
* Provide technical support and training
* Process payments and manage subscriptions
* Send service updates and important notifications
* Improve our products and customer experience
* Comply with applicable legal and regulatory requirements
3. Information Sharing
FinPick Digital does not sell, rent, or trade your personal information.
We may share your information only with:
* Meta (WhatsApp) for account onboarding and verification
* Trusted technology, hosting, or payment partners involved in service delivery
* Government or regulatory authorities where required by law
4. Data Security
We implement appropriate administrative, technical, and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or misuse. However, no online platform can guarantee absolute security.
5. Third-Party Services
Our services rely on third-party platforms, including Meta (WhatsApp). Their collection and processing of information are governed by their respective privacy policies. FinPick Digital is not responsible for the privacy practices of third-party services.
6. Data Retention
We retain your information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Subject to applicable laws, you may request to:
* Access your personal information
* Correct or update inaccurate information
* Request deletion of your information where legally permissible
Certain information may be retained where required by law or for legitimate business purposes.
8. Cookies and Analytics
Our website may use cookies and analytics tools to improve website performance, analyze visitor behavior, and enhance user experience. You can manage cookie preferences through your browser settings.
9. Changes to This Privacy Policy
FinPick Digital may update this Privacy Policy from time to time. Any changes will be posted on our website.
10. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
FinPick Digital
Website: [www.finpickdigital.com
Email: [support@finpickdigital.com]